Privacy Policy

1. Information Collection

​

• We may collect and process the following information:

  • Data you provide by filling out forms on www.helpingincomesg.com.

  • Information when subscribing to services, posting materials, or requesting further assistance.

  • Details you provide during promotions or problem reports.

• Personal data is only retained as long as necessary and may be archived if its purpose still exists.

​

​

2. How We Use Your Information

​

​We use your data for purposes including:

• Presenting website content effectively.

• Sending alerts, newsletters, and educational materials.

• Fulfilling contractual obligations.

• Allowing participation in interactive services.

• Conducting surveys and statistical analysis.

• Ensuring legal and regulatory compliance.

• Managing legal proceedings and seeking advice.

• Developing and marketing new services or products.

• Direct marketing (with your consent).

​

2.2. Direct Marketing Consent

​

• We require your consent for marketing communications.

• Information used may include: Name, contact details, services used, transaction history.

• Marketing methods include: Email, phone, direct mail, fax, newsletters.

• You can opt out anytime by contacting us.

​

​

3. Disclosure of Information

​

​We may share your data with:

• Internal personnel, service providers, advisers, and contractors.

• Our overseas offices, affiliates, or partners.

• Individuals under a duty of confidentiality.

• Regulatory authorities, if required.

• Business transferees or participants.

​

​

4. Cookies​

​

• We use cookies to improve your browsing experience and website performance.

• Types of cookies used:

  • Analytical/Performance Cookies: Understand visitor behavior.

  • Functionality Cookies: Remember preferences and personalize content.

  • Targeting Cookies: Track page visits and personalize ads.

• Third parties may also use cookies for analytics and marketing.

• We use Google Analytics for web traffic analysis.

• You can block cookies through your browser settings, but this may affect site functionality.

• Google Ads Settings or opt-out plugins can prevent data collection.

​

​

5. Security

​

• Personal data is stored on secure servers.

• Passwords must be kept confidential by users.

• While we strive to protect data, internet transmissions are not entirely secure.

• We employ strict security measures to prevent unauthorized access.

​

​

6. Third-Party Websites

​

• Our website may contain links to external sites.

• We are not responsible for their privacy practices.

• Please review privacy policies of linked sites before sharing personal data.

​

​

7. Changes to This Policy

​

• Any updates to this Privacy Policy will be posted on this page.

• Continued use of our services constitutes acceptance of any changes.

​

​

8. Data Transfers

​

• Your data may be stored on servers in Singapore or other territories.

• Data may be transferred to our overseas offices or relevant service providers.

​

​

9. Your Rights and Consent

​

• By using our services, you consent to this Privacy Policy.

• Under the Personal Data Protection Act (PDPA), you have the right to:

  • Access personal data we hold about you.

  • Request corrections to inaccurate data.

  • Understand our data policies and practices.

  • Object to direct marketing uses of your data.

• To exercise these rights or raise concerns, contact us at:

  • Address: 60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051

  • Phone: +65 8414 5681

  • Email: admin@helpinghandsg.com

• A minimal fee may be charged for data access requests.

​

​

10. Governing Law

​

• This Privacy Policy is governed by the laws of Singapore.

• You agree to the exclusive jurisdiction of Singapore courts regarding any disputes.